How to Get Access to a File
🔎Click here to learn more about how to Register For Access to a Package
🔎Click here to learn more about Inviting Buyer Clients
Q: I am a Buyer, not an Agent. How do I get access to a property package?
- A: Please connect with the Buyer Agent you are working with to get access to a package. If you are not working with a Buyer Agent please reach out to the Listing Team.
Q: Can I search for a package in HomeLight Listing Management (HLM)?
- A: No, not at this time. The Listing Team will be the ones to decide who can access the package.
Q: I used to have access to a package but now I don't. Where did it go?
- A: If you were previously invited to the package as a Buyer Agent and are no longer able to find the package in your account the Listing Team may have Archived the package or removed your access. Please reach out to the listing team directly if you need any information regarding the property.
Q: Where is the link to share with my buyers?
- A: The share link is only available to Listing Agents. As a Buyer Agent to ensure your clients' information is kept confidential we only allow for shares via direct email invite.