Manage Payments

Review and Manage your HLM Pro Subscription

Individual Subscriptions

  • The monthly subscription to HLM Pro costs $39/month
  • The annual subscription to HLM Pro costs $33.25/month (billed as one payment of $399)

⚖️Compare Plans

🎥Pro vs. Basic

Payment Methods

HomeLight Listing Management (HLM) accepts the following payment methods: credit card and debit card. We do not accept personal checks, money orders, or payments made by phone.

Payments made in your local currency will be converted to USD at the current exchange rate at the time of purchase. At this time, we do not offer gift subscriptions, lifetime plans, free trials or one-time plans.

Cancellation and Refunds

Monthly

The month-to-month plan gives you the flexibility to stop and restart your subscription without being tied to a year-long contract or a cancellation fee.

Your subscription will automatically renew every month until you cancel in your account settings under billing. You must cancel prior to the renewal date, previous charges will not be refunded, but you may continue to use the service until the end of the term you paid for. 

Annual

The annual plan requires a one-year subscription and is our best value. For all brand new, sign ups, it comes with a 14-day money-back guarantee (for brand new annual plan sign ups). If you cancel after 14 days, you’ll be charged for 1 month of service + any service fees. 

FAQ 

Q: Can I use Disclosures.io without a subscription?

  • A: Yes, we have a wonderful free version that will allow you to create, manage, share, and receive offers. Some features will not be available without a Pro subscription. 

Q: Can I use Disclosures.io on more than one computer?

  • A: Yes. To ensure that you are accessing the correct account, be sure to log in with the same email address across all devices. 

Q: Can I sign up for a one-time Pro access option?

  • A: All plan purchases of HLM Pro, monthly or annual, are subscriptions, meaning, your Pro access will recur every month or year. We do not have the option to pay for one months service or one years service. If you would like to have only one month or one year service, you must log into your account and cancel your subscription PRIOR to the following renewal date. 

Q: What is the difference between the annual and month-to-month subscription plans?

  • A: The annual plan requires a one-year subscription and is our best value. It comes with a 14-day money-back guarantee. The month-to-month plan gives you the flexibility to stop and restart your subscription without being tied to a year-long contract or a cancellation fee. 

Q: I don't want to cancel my Pro subscription. Can I PAUSE my Pro subscription?

  • A: Agents with monthly Pro subscriptions have the option to pause Pro for blocks of 1-6 month periods. Pausing your subscription will downgrade your plan from Pro to Basic for the duration of the pause period selected. While your account is Paused, you will lose access to all Pro features, however, your subscription and all Pro functionality will be automatically restored at the end of the pause period. 

Q: How do I cancel my Monthly Subscription?

  • A: Click here to Manage Your Subscription

    For monthly subscribers, your subscription will automatically renew every month until you cancel in your account settings under billing. You must cancel prior to the renewal date, previous charges will not be refunded, but you may continue to use the service until the end of the term you paid for. 

Q: My Monthly Subscription renewed, how do I get a refund?

  • A: For monthly subscribers, your subscription will automatically renew every month until you cancel in your account settings under billing. We do not offer refunds on charges made after 30 days. 

Q: How do I cancel my Annual Subscription?

  • A: All requests to cancel an annual subscription should be sent to support@disclosures.io  

For all new sign-ups, you can cancel your annual plan after 14 days, you’ll be charged for 1 month of service. If you are canceling your annual plan after 30 days you will be issued a one-time prorated refund based on days of usage, so long as you are within 6 months.

After 6 months you are no longer eligible for refund, but will continue to have access to Pro for the period paid for. 

Q: My Annual Subscription renewed, how do I get a refund?

  • A: All requests to cancel an annual subscription should be sent to support@disclosures.io.

    A reminder email will be sent to you 7 days prior to your annual subscription renewing. If you cancel prior to the renewal you will not be charged. If you are canceling your annual plan after the renewal date you will be charged for another year and your access will be extended another year. 

Additional Resources 

🔎HLM Terms of Service

🔎HLM Privacy Policy